Mia makes the salon phone line feel effortless.
Mia is an AI receptionist for salons and aesthetic clinics. She gathers the details a front desk needs, checks simulated availability, and guides callers through the next step with a warm, concise conversation.
What Mia handles
Booking conversations
Collects service, stylist preference, requested date and time, caller name, and a confirmed phone number. She offers returned slots and reads back booking details before confirming.
Front-desk coverage
Supports new bookings, reschedules, cancellations, salon questions, callback requests, deposit handoffs, and human transfer.
Clear boundaries
Mia discloses that she is an AI receptionist. She does not collect card details by voice or provide medical advice; clinical questions can be routed to the team.
Post-call insight
The Retell flow includes structured fields for outcome, service, appointment time, deposit-link status, caller type, and sentiment.
Current demo limitations
Availability is synthetic, slots are not truly reserved, and booking updates are simulated. Deposit links are placeholders. This demo is not connected to a production booking platform or payment provider.
The Retell flow and mock backend are source artifacts for review. Production integrations require client-authorized Retell, booking, messaging, and payment credentials.